Safety guidance

  • Only use wax melts in wax burners. Oil burners are NOT suitable for melting wax. Oil burners tend to be a lot smaller than wax burners and can cause the wax to get too hot. They are not designed to be suitable for wax melts.

  • Remove all packaging before using your products.

  • Only use ONE tea light in a burner at any time.

  • ALWAYS put your wax burner or candle on a heat proof mat/plate.

  • Ensure your candle/burner is on a level surface.

  • Do not place candle/burner near a heat source.

  • Never leave a burning candle unattended and never go to sleep with a candle still burning.

  • Keep your active candle/burner out of drafts, vents, ceiling fans and air currents.

  • Keep burning candles out of the reach of children and pets.

  • Never touch or move a candle or burner when the wax is liquid.

  • Do not burn candles/ melt wax melts for longer than 2 hours at any one time (even if this involves using numerous tea lights.)

  • Always snuff out your candle. It’s safer than blowing them, which can send sparks and hot wax flying.

  • Double check that the candle is put out properly. Candles that have been put out can go on smoldering and start a fire.

  • Don’t put candles/burners near curtains or other fabrics – or furniture.

  • Don’t put candles/burners under shelves. It’s easy to forget that there’s a lot of heat above a burning candle. If you put them under a shelf or other surface then it can burn the surface. Make sure there’s at least one meter between a candle and any surface above it.

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If you have any questions about safety, please fill in the form below and we will get back to you shortly.


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42, B63 4JY, Halesowen.